Frequently Asked Questions
Everything you need to know about shopping, custom orders, digital downloads and pressing.
What is a DTF transfer?
DTF (Direct-to-Film) is a full-color transfer you press onto fabric with a heat press or home iron. No weeding required, and it works on cotton, polyester and blends.
How do I apply a transfer?
Press at 305°F for 10-12 seconds with medium-firm pressure, then peel hot. See our full Pressing Tips page for step-by-step instructions.
Do you sell shirts or only transfers?
We sell transfers and digital downloads only. Mockup photos show the design on apparel, but shirts and other blanks are not included.
How long does shipping take?
Ready-made transfers usually ship within 1-2 business days. Custom orders ship within 2-3 business days after your artwork is approved.
Can I customize an existing design?
Yes! Reach out through Contact Us with the design you like and what you would like changed.
What sizes do transfers come in?
Sizes range from a 1.5" tag up to a 16" oversized print. See our Pricing & Sizes page for the full chart.
Are digital downloads reusable?
Yes, once purchased the file is yours to print as many times as you like for personal or small business use.
What if my transfer arrives damaged?
Reach out through Contact Us with a photo and your order number and we will make it right.
Do you offer bulk or wholesale pricing?
Yes, orders of 10 or more of the same design qualify for a discount. Contact us for a custom quote.
Can I return a custom order?
Because custom transfers are made specifically for you, they are final sale unless there is a printing error on our end.